QR Code Payment Challenges in Thai Tourism! Learning the Art of Cash from Failure

Introducing Thailand Tourism and QR Code Payments: The Cashless Challenge

Thailand is one of the leading tourist destinations in Southeast Asia, with the bustling markets of Bangkok, the ancient temples of Chiang Mai, and the beaches of Phuket, and is set to attract around 39 million tourists in 2023 (Tourism Authority of Thailand data), and offers a diverse and vibrant cultural mix. On this trip, we tried QR code payments in Thailand (mainly PromptPay) and signed up for Alipay and LINE Pay. QR code payments are common in convenience stores and on trains in Thailand, and tourist information can be found at the Tourism Authority of Thailand, with city details on the official Bangkok Tourism website; Alipay information can be found on the official Alipay website, and LINE Pay can be found on theLINE Pay official website. In addition, the Thai Immigration Department andthe Thai Embassy also provide entry and local information. The experience gave them an understanding of the challenges and alternatives to QR code payments.

Motivation to travel: reasons for not using cash.

When planning my trip to Thailand, I tried cashless payments to avoid the hassle of cash. Exchanging local currency (Thai baht) is not favorable in terms of fees and exchange rates, and it’s a hassle. According to surveys, QR code payment (PromptPay) has become popular in convenience stores, food stalls, and trains in Thailand, and cashless payment will reach about 30% by 2023 ([web: 0,14,15]). I signed up for Alipay and LINE Pay and look forward to paying easily with my smartphone. During my four-day, three-night trip to Bangkok, I visited Wat Pho and Chatuchak Market.Tip: Install the app and register your credit card before you go. This challenge was the start of our journey to explore the possibilities of going cashless.

QR Code Payment Trial: Register for Alipay and LINE Pay

Upon arrival in Thailand, set up Alipay and LINE Pay on your smartphone. signing up is simple and takes about five minutes, with Alipay requiring a phone number and credit card information, and LINE Pay requiring a LINE account and a link to a bank card. According to the survey, Alipay is mainstream in China but works in some stores in Thailand (7-11 and tourist areas); LINE Pay is similarly supported in convenience stores and restaurants ([web: 5,9,16]). In my case, I scanned the QR code at a 7-Eleven in Bangkok and on the BTS (train), but the payment failed. Tip: check the latest version of the app and set the network connection to 4G. this failure made me realize the limitations of QR codes.

The Challenge of Payment Failure: Barriers for International Travelers

We tried Alipay and LINE Pay a couple of times at convenience stores and BTS, but payments did not go smoothly. According to the survey, PromptPay in Thailand mainly requires a Thai bank account or local number, which is restrictive for foreign tourists ([web: 1,8,12,16]); Alipay can be used in some stores, but is prone to errors when using bank cards from outside of China ([web: 9,13,16]); and LINE Pay is similar but may not be able to be used with cards issued in Japan ([web : 15,19]). I ended up paying with a credit card (Visa). It is best to use a credit card to avoid embarrassment with the store owner; advice: before trying QR code payment, check with the store owner whether the store accepts QR code payment. This challenge highlights the reality of going cashless.

Alternative: use of credit cards and cash

As QR code payments failed, they had to use Visa cards and cash. Research shows that Visa and MasterCard are widely accepted in tourist areas and convenience stores in Thailand, with fees ranging from 3-5% in some cases ([web: 0,1,14]). In my case, Visa cleared at 7-Eleven and BTS without any embarrassment. Exchange small denominations of cash (20-100 baht) for use at roadside stalls and in cabs; Hint: do this at a city bank (e.g. Kasikorn Bank) as the exchange rate is lower at the airport exchange offices. Inform your bank in advance that you will be using a credit card overseas. This pragmatic approach will help the trip go smoothly.

Field learning: the importance of advance preparation

QR code payments in Thailand are a barrier for foreign tourists. Research suggests that travel e-wallets such as TAGTHAi Easy Pay will be available from 2024 and will support PromptPay ([web: 0,14]). However, registration needs to be done locally, which I have not tried. My mistake was not researching the payment environment in Thailand ahead of time; as a suggestion, research store support for QR codes before you leave. It is safer to bring 5,000 baht in cash and two credit cards. My next cashless challenge became more efficient with this learning experience.

Satisfaction with your trip to Thailand: non-paying attractions

Despite the challenges of QR code payments, Bangkok’s temples and Phuket’s beaches impress. The splendor of Wat Arun and the vibrancy of Chatuchak were impressive. The next step is to try TAGTHAi Easy Pay to go cashless again. According to research, Thailand is aiming for a 40% cashless ratio by 2025 ([web: 7,10]), and the tourist infrastructure is improving; tips include using both cash and bank cards and exchanging currency at Kasikorn Bank ([web: 0,14]). Budget 5,000 baht in cash, payable by credit card. Note: This information is based on personal experience and payment environments vary by store and time of day.

Similar summaries to Private Wisdom

The QR code payment challenge on our trip to Thailand taught us an unprepared lesson. My personal wisdom is that the key is to avoid Alipay and LINE Pay and use credit cards and cash wisely. Overcome the payment hurdles and truly appreciate the charm of Thailand. This experience quietly birthed travel wisdom.